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Frequently Asked Questions (FAQs)!

How can I track my order?

Once your order is shipped, you'll receive a tracking number via SMS or email to track your package.

Do you offer cash on delivery (COD)?

Yes, we offer Cash on Delivery (COD) all over Pakistan.

What is your return or exchange policy?

We offer easy exchanges within 7 days of delivery. Items must be unused, unwashed, and in their original packaging. Please refer to our Return Policy for more details.

What if I receive a damaged or wrong product?

We sincerely apologize for any inconvenience. Please contact us within 48 hours of receiving your order, and we’ll arrange a replacement or refund.

Bkz boutique-policy's

  • Standard Delivery !

    • Delivery time is up to 5 working days from order date. We usually deliver within 3 working days but at peak times this may extend to the 5 days.

  • Return and Exchange policy!

    • Return and Exchange of products will be accepted only if the products are received in Damage condition and the same has to be reported in 24 hours

  • Free Delivery on Every Order!

    • No price target or minimum purchase required—enjoy free shipping every time you shop
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